Privacy Policy

Effective Date: January 25, 2025

NorthLightAI.com ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

Information We Collect

Personal Information

Name, email address, and phone number
Account credentials and profile information
Communication preferences

Payment Information

Billing address and payment method details
Transaction history and payment records

Technical and Usage Data

IP address, browser type, and device information
Website usage patterns and interaction data
Log files and analytics data

Cookies and Tracking Technologies

Essential cookies for site functionality
Analytics cookies to understand user behavior
Preference cookies to remember your settings

How We Use Your Information

We use the information we collect to:

Provide Services: Deliver, maintain, and improve our AI services
Process Transactions: Handle payments and maintain billing records
Communication: Send service updates, support responses, and marketing communications (with consent)
Security and Fraud Prevention: Protect against unauthorized access and malicious activity
Legal Compliance: Meet regulatory requirements and enforce our terms
Business Operations: Analyze usage patterns and optimize our platform

Information Sharing and Disclosure

We may share your information with:

Service Providers

Third-party vendors who assist with hosting, payment processing, analytics, and customer support under strict confidentiality agreements.

Legal Requirements

Government authorities when required by law, court order, or to protect our legal rights and the safety of our users.

Business Transfers

In connection with mergers, acquisitions, or asset sales, with advance notice to affected users.

Consent-Based Sharing

With your explicit consent for specific purposes not covered in this policy.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement industry-standard security measures including:

SSL/TLS encryption for data transmission
Access controls and authentication protocols
Regular security audits and vulnerability assessments
Secure data storage and backup procedures

While we strive to protect your information, no method of transmission or storage is 100% secure.

Data Retention

We retain your information only as long as necessary to:

Provide our services and fulfill contractual obligations
Comply with legal, tax, and regulatory requirements
Resolve disputes and enforce our agreements

Personal data is typically deleted within 30 days of account closure, except where longer retention is required by law.

Your Rights and Choices

Subject to applicable law, you have the right to:

Access: Request a copy of your personal information
Rectification: Correct inaccurate or incomplete data
Erasure: Request deletion of your personal information
Restriction: Limit how we process your data
Portability: Receive your data in a portable format
Object: Opt out of certain processing activities
Withdraw Consent: Revoke previously given consent

To exercise these rights, contact us at Team@NorthLightAI.com.

International Data Transfers

If you are located outside the United States, your information may be transferred to and processed in the U.S. We ensure appropriate safeguards are in place for international transfers.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Policy Updates

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the effective date. Your continued use of our services constitutes acceptance of the revised policy.

Contact Information

For questions about this Privacy Policy or our privacy practices, contact us at:

Email: Team@NorthLightAI.com

Website: NorthLightAI.com